Thank you for shopping with soulpantry. We are dedicated to providing you with a seamless shopping experience, including transparent shipping and delivery procedures. Kindly review the following policy for details:

1. Shipping Charges:

Orders exceeding AED 75 are eligible for free shipping.

For orders below AED 75, a flat delivery charge of AED 10 will be applied.

2. Delivery Schedule:

Orders placed before 3 pm will be scheduled for next day delivery.

Orders placed after 3 pm will be delivered within 2 days from the order placement.

3. Sunday Deliveries:

Kindly note that we do not make deliveries on Sundays, as we believe in observing this day for rest and personal time.

4. Shipping Location:

Presently, we exclusively provide shipping services within the United Arab Emirates (UAE).

5. Order Tracking:

After your order is dispatched, you will receive an email containing a tracking number. You can utilize this number to monitor the delivery progress.

6. Address Accuracy:

To ensure successful delivery, please furnish accurate and complete shipping information during order placement. We will not be liable for delivery delays or non-delivery due to incomplete or inaccurate addresses.

We are committed to delivering quality products and ensuring your satisfaction. If you have any queries, concerns, or require specific delivery-related information, please do not hesitate to reach out to our customer support team at [contact email/phone number].

Thank you for choosing  hello@soulpantry.co
We are dedicated to providing top-notch service and look forward to serving you.