Frequently Asked Questions
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Orders above AED 200 qualify for free shipping.
Order will be delivered between 1-2 working days.
No, we do not ship on Sunday. Rest day for our team, so your Monday shines!
Currently, we only provide shipping within the United Arab Emirates (UAE).
If you receive a damaged, defective, or incorrect product, please contact our customer support team within 24 hours of receiving your order. We will assist you in resolving the issue.
Unfortunately, we are unable to change the delivery address after an order has been placed. Please ensure that you provide accurate shipping information during the order placement process.
Our courier partners will attempt to contact you for further instructions. If multiple delivery attempts are unsuccessful, your order may be returned to us, and additional charges may apply for redelivery.